Website The African American Museum in Philadelphia
A new part-time Learn More >> Development Coordinator employment is available in Philadelphia, PA 19106. Highly motivated candidates with excellent communication skills are encouraged to apply. New opportunities are offered by The African American Museum in Philadelphia.
Job: Learn More >> Development Coordinator
Company: The African American Museum in Philadelphia
Location: Philadelphia, PA 19106
THE AFRICAN AMERICAN MUSEUM IN PHILADELPHIA
POSITION TITLE: DEVELOPMENT COORDINATOR
DEPARTMENT: DEVELOPMENT DEPARTMENT
POSITION REPORTS TO: VICE PRESIDENT OF EXTERNAL RELATIONS AND DEVELOPMENT
Under the supervision of the Vice President of External Relations and Development, the Development Coordinator
is the primary administrative support for this department, responsible also for enhancing the Museum’s membership
and annual giving programs. He/she will play a critical role on a three person team that also include a Manager of
Grants and Content. He/she is responsible for regular and on-going communications with donors, volunteers and
members to ensure they remain engaged and informed. He/she is also responsible for regular and on-going
maintenance of the institution’s constituent management/point-of-sales data base of former and current
members/donors, volunteers, friends and other stakeholders. The Development Coordinator will assist the Vice
President of External Relations and Development in planning of cultivation events for current and prospective
donors. He/she will cultivate, engage and recruit an active roster of volunteers, manage the volunteer program and
coordinate volunteer activities. The Coordinator also assists the Vice President of External Relations and
Development with development initiatives and with the implementation and maintenance of systems to support all
fundraising activities as appropriate.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Serve as the first point of contact for all Development Department activities, including but not limited to
answering telephones; greeting donors, members, volunteers and friends; and welcoming guests at special
Prepare acknowledgements and benefits fulfillment for individual donors/members, corporate sponsors, and
foundation funders. Provide administrative support in the identification, cultivation, solicitation, and
stewardship of donors, under the direction of the Vice President of External Relations and Development.
Implement administrative systems that will encourage efficiency in daily workflow, and maintain database
related to these functions
Under the guidance of the Vice President of External Relations and Development, prepare financial reports
related to fundraising efforts and assist in facilitating the transfer of financial information between departments
Assist with management of interns and any seasonal or part-time help within the development department
Serve as principal staff liaison to Museum members
Work with the Vice President of External Relations and Development in re-design of the current membership,
and help administer strategies for building and maintaining a vigorous membership program by actively
identifying and soliciting new members, and by retaining, renewing and upgrading current members in a timely
Work with Vice President of External Relations and Development to evaluate and update membership levels
Coordinate the general membership materials, including brochures, annual appeals, etc.
Administer membership benefits fulfillment and acknowledgement
Coordinate Museum representation and conduct membership promotions at community and civic events, as
well as at onsite Museum events
Along with the Vice President of External Relations and Development, serve as staff liaison to the Museum’s
Board of Trustees Membership Committee. Prepare meeting notices, attend meetings and take and prepare
Maintain data base of former and current members, donors, volunteers, friends and other stakeholders
Log and process all membership renewals, gifts, pledges and agreements
Generate regular reports as requested by Vice President of External Relations and Development
Serve as Museum contact with data base system provider as related to development and membership concerns
Remain proficient in the operation of the data base system through regular training and professional development
Deliver all facets of volunteer recruiting success throughout the Museum
Develop and execute volunteer recruiting plans for all Museum departments
Maintain an active, energetic and diverse volunteer roster through engaging activities and regular
Recruit, coordinate, train, supervise and direct volunteer staff at the Museum and at off-site Museum functions,
Review, analyze, summarize and report on volunteer activities, including qualitative and quantitative factors
Utilize information to strategize ways to enhance and improve results as needed on a departmental basis
Under the guidance of Vice President of External Relations and Development, prepare regular donor/member
and volunteer communications through social media, newsletters (as appropriate)and other strategies
Under the guidance of the Vice President of External Relations and Development work with senior staff on the
financial reporting of gifts/donations, monitor progress and provide metrics
Work with Visitor Services Manager and primary prospect manager to develop individual and group stewardship
events and to facilitate appropriate stewardship action plan
Execute, enhance and provide support for donor recognition system; communicate with prospect managers as
members and donors qualify for recognition at new levels; coordinate special benefit and recognition fulfillment;
the ordering and delivery/presentation of personalized mementos, plaques, etc.; ensure all appropriate
information is captured in database in a reportable way
Ensure that members, donors and volunteers are appropriately and personally recognized in a timely manner and
with targeted messaging relevant to their interests
Recognize donors for their contributions and inform them of the impact of their gifts to the Museum
Perform other duties as assigned.
QUALIFICATIONS, SKILLS AND ABILITIES REQUIRED:
Bachelor’s Degree preferred
Min. 2-years work experience in a membership or non-profit development office required
Work experience in a museum or arts or culture organization preferred
Administrative, customer service or event management experience ideal
Excellent verbal and written communication skills preferred
Skills & Abilities Required:
Knowledge of current fundraising principles/fundamentals, techniques, and ethics.
Critical thinking skills in decision making
Excellent organizational, writing, and communication skills.
Strong interpersonal skills and the ability to deal professionally with a wide range of people, including staff,
board members, donors, and volunteers.
Ability to take direction, manage multiple priorities, meet deadlines, and take initiative.
Proficiency in MS Word and Excel, and donor database software.
Available to work nights and weekends as needed for events or deadlines.
Proficiency in prospect research preferred but not required.
Proficiency in social media and presentation software preferred.
Knowledge of African American history and culture a plus.
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
Must possess strength, stamina and mobility to perform heavy physical work in and out of doors in all weather
conditions and with exposure to potentially hazardous conditions, use varied hand and power tools; lift and move
materials and equipment weighing up to 90 pounds and heavier weights with the use of proper equipment; vision to
read printed materials and a computer screen; and hearing and speech to communicate in person and over the
telephone. Must work overtime as required.
Expected hours: 37.5 per week
Please send your resume, references and cover letter to email@example.com.