Website Volunteers of America Colorado Branch
The Volunteers of America Colorado Branch is looking for highly talented and motivated individuals for their Denver, CO 80205 offices. If you are interested in the long-term career progression then apply for Program Coordinator – Meals on Wheels in Denver, CO 80205.
Job: Program Coordinator – Meals on Wheels
Company: Volunteers of America Colorado Branch
Location: Denver, CO 80205
The Program Coordinator works in collaboration with the Volunteers of America staff, volunteers, and other designated outside agencies to provide meal service to at-risk seniors who live independently. The Program Coordinator will use resources to connect seniors to services needed through referral to vetted services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Establishes trusting relations with coworkers, peers and program participants.
Actively works cooperatively and collaborates with members of the team to serve program participants in a comprehensive, effective and caring way.
Maintains a caseload of 400- 500 clients by providing intake services, reassessments and ongoing referral services.
Maintains and ensures confidentiality of all program participant information.
Schedules weekly home visits to program participants; coordinating service plans, preparing corresponding paperwork, documentation and follow- up on client progress.
Handle crisis situations in a calm and professional manner, takes appropriate action and reports critical incidents as required.
Resolves customer concerns, issue credits and reschedule deliveries as needed.
Assumes Volunteer Coordinator responsibilities as needed, providing direction, coordination and consultation for volunteer functions within the Meals on wheels program.
Prepares and maintains reporting sheets, site logs, waiting list and end of the month reports.
Attends and participate in staff meetings, trainings, seminars and resource fairs.
Performs all other duties as assigned.
Models core culture attributes of Volunteers of America- Colorado Branch that include “AIRS” (accountability, Integrity, Respect and Service).
Models and pursues with vigor Volunteers of America- Colorado Branch three critical virtues of HHS (Hungry Humble, and People Smart).
There are no supervisory responsibilities for this position.
MINIMUM QUALIFICATIONS OF POSITION
Associate’s degree in gerontology or related human service field or equivalent experience.
Ability to work independently, exercise good judgement and participates as a member of a multidisciplinary team.
Own transportation, valid Colorado driver’s license and state –mandated automobile insurance.
PREFERRED QUALIFICATIONS OF POSITION
Possess an ability to listen effectively and respond creatively to program participant issues.
Fluent in Spanish preferred.
KNOWLEDGE AND SKILLS
Knowledgeable about available service programs for seniors in program service areas.
Strong computer skills in Microsoft office.
Poise and diplomacy in contact with the agency, clients, donors, other service providers and all regulatory agencies and funding sources.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
While performing the duties of this position the employee is regularly required to answer a high volume of telephone calls.
Deliver meals to clients as needed and may need to lift up to 25 lbs. repeatedly during deliveries.
Travel utilizing personal vehicle may be required.
Extended periods of sitting at a desk may be required.
The noise level is usually low to moderate.
POSITION TYPE AND EXPECTED HOURS OF WORK
Work Schedule: Monday – Friday – 9:00 a.m. – 2:00 p.m.
Evening and/or weekend hours may be required based on program events or assigned job duties.
2660 Larimer St. Denver , Colorado
Salary: Commensurate with experience, expertise, proficiency and market bench marking.
Benefit eligibility is based on job type/status
Paid Time Off
Pension and 403b Retirement Plan
Health, Dental, Vision, Pet Insurances
Life Insurance (Including Accidental Death & Dismemberment)
Short Term & Long Term Disability
Employee Assistance/Work Life Balance Program
Employee Discount Program
LifeLock with Norton