Website Yavapai County Human Resources
A new part-time role Public Safety Telecommunicator – Sheriff’s Office (Prescott) is available in Prescott, AZ. Highly motivated candidates are encouraged to apply. Please check full job details offered by Yavapai County Human Resources below.
Job: Public Safety Telecommunicator – Sheriff’s Office (Prescott)
Company: Yavapai County Human Resources
Location: Prescott, AZ
Responsible for receiving, transmitting and monitoring radio communications to and from fixed or mobile transmitters; to operate a telephone exchange and teletype equipment and for dispatching proper equipment and personnel to expedite work operations.
Major Duties, Responsibilities
Answers the telephone and all systems and receives emergency calls from citizens, law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance. Documents pertinent information into the Computer Aided Dispatch System. Determines proper personnel response and dispatches units. (20%)
Enter information into a Computer Aided Dispatch (CAD) system and quickly prioritize and assign call for service; update unit activities; communicate, track and monitor the status, location and availability for units. Manage communications of emergency personnel responding to incidents operations during events such as active shooter and officer down responses. (20%)
Taking protective actions for first responders by providing life-safety information during responses; analyzing conflicting and/or limited location information to direct first responders to the scene; negotiating with suicidal callers or hostage takers; and deploying to the scene of planned events, major emergencies, or ongoing incidents. (20%)
Perform records inquiries (e.g. registration, drivers’ license, wanted persons); provide criminal history information or national crime history; enter records into manual and automated systems. (20%)
Provides general information to the public. (10%)
Attends meetings and trainings as per departmental requirements. (5%)
Performs other job-related duties as assigned. (5%)
Ability to prioritize tasks and address the most critical and pressing demands first.
Ability to work under extreme pressure, exercise good judgment and make sound decisions during emergency situations.
Ability to communicate effectively verbally and in writing. Communicate orally and by telephone with public and employees in a face-to-face setting.
Ability to maintain manual and automated records while handling emergency situations.
Ability to work rotating shifts, which include weekends and holidays.
Ability to observe or monitor objects, data, and/or behavior to determine compliance with prescribed operating or safety standards.
Ability to use graphic visual aids, blueprints, schematics, or layouts.
Ability to operate a variety of standard office equipment and enter data into a keyboard device.
A minimum of 6 months of office or clerical experience.
High school diploma or GED.
Other Skills, Preferences
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the county for the purposes of giving or obtaining information, building relationships, making reports, or soliciting cooperation.
Requires continuous or repetitive arm-hand movements. Remain in a sitting position for extended periods. Must type 30 words per minute; complete a polygraph, psychological test and successfully complete a background examination including no felony convictions. Must meet minimum AZPOST standards for hearing, with or without correction. Must be a minimum of 18 years of age.
Yavapai County Government offers a comprehensive employee benefits package to
Full-Time employees working 30 or more hours per week that includes but is not limited to:
10 Holidays Per Year
Employee Assistance Program (EAP)
Health Care Insurance – Medical, Dental, Vision
Long-Term & Short-Term Disability
Tuition Reimbursement Program
457 Deferred Compensation Program
Dependent Health Care Insurance – Medical, Dental, Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Supplemental Life (for employees & dependents)
Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked.
Part-Time employees have limited benefits available.
Temporary and Seasonal employees are not eligible to accrue Annual Leave.
http://www.yavapai.us/Portals/32/BenefitsSummary.pdf (Download PDF reader)